Buying hardwood doors this year was an endless nightmare with the assistance of Home Depot.
After waiting for Home Depot contractors to measure our current doors for a custom fit, we discovered the doors in Hillcrest are eight feet tall. We were then limited on companies who build good custom-sized oak doors. Finally, a company in Mexico had just what we needed. We special ordered two finished oak doors, and two storm doors with installation for around 5 thousand.
We were told the doors would be ready in three weeks. After several heated conversations with Home Depot management, we were eventually told getting the doors through customs would make the wait more like three months.
We were thrilled when the call came that our doors had arrived in Little Rock. Soon after, a Home Depot contractor called to schedule the installation. Three weeks we waited patiently for the installation. When the day arrived, the contractors stacked the doors in our living room and left them, saying the original Home Depot measurements were incorrect, and they'd have to have a new, more expensive installation plan approved by Home Depot. There goes another week. The next installation was then scheduled for, you got it, three weeks later.
Doors we thought would be delivered and installed in about a month took over five months and severely strained our relationship with the Home Depot in west Little Rock, Arkansas.
Anyway..the doors were installed yesterday. It'll be a long time before we trust the Home Depot in west Little Rock, Arkansas with a business project, but we are VERY happy with these doors.
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